Frequently Asked Questions
At Direct Digital Limited, we understand that generating new business can be overwhelming.
Here, we address some of the most common questions we receive to help you better understand our services and how we can assist your business in growing.
What services do you offer?
We help your business generate and convert leads into customers. We offer Inbound Marketing to bring clients to your website as well as Outbound Leads Generation through our incredible team of SDRs and AEs operating from South Africa. Our goal is to create effective digital solutions that enhance your online presence and drive growth.
How can your services help my business?
Depending on the stage of your business we can build your website, develop an app, run campaigns and provide you with outbound lead generation services.
What is your process for working with clients?
We begin with a consultation to understand your business needs and goals. From there, we can develop a customised strategy, execute the plan, and provide ongoing support to ensure your success.
How long does it take to see results?
Results can vary based on the services you choose and your specific goals. Generally, you can expect to see initial improvements within a few months, with more significant results developing over time as we optimise your lead generation strategy.
Where are you based?
We are based in London, UK but serve customers around the world. Our Website and App development teams are based in the UK whilst our outbound lead generation teams of SDRs and AEs are based out of offices in Port Elizabeth, South Africa.
Why are your SDR and AE teams in South Africa?
Research by our partners at Pipedrive found that South Africa is the second most attractive Business Process Outsourcing (BPO) location in the world, based on its reputation as a reliable, cost-effective, and high-quality destination. It has become the most sought-after location from which to hire virtual assistants & staff for businesses around the world. What is more, South Africa is an ideal country for European Busienssess to work with due to the time zone and native use of English.
What is the cost of working with Direct Digital?
We operate competative priceing models which vary depending on the scope of work. Websites start from £1995 whilst outsourced SDR can cost as little as £1595pm. Contact us to run through priceing for your project.
We are concerned about locking in for the long-term. Can Direct Digital accommodate?
This is completely understandable. Chris, our founder, has worked for companies who used outsourced resources as well as building internal resources so appreciates the needs and constraints of growing and start-up businessess. All our SDR and AEs work on a monthly rolling contract. This means no long-term commitment for outsourceing your lead generation. Some services are harder to offer on a 30 day basis for example due to hosting terms for websites and apps.
Get in Touch
If you have more questions or are ready to start generating new business feel free to reach out to us. We're here to help you succeed!